| At MGA Web
Productions,
your privacy
is very important to us. We appreciate our customers and
understand the value of protecting your rights. We hope to
address all of your concerns through this list of
privacy-related Frequently Asked Questions.
Does MGA
Web Productions collect my IP address?
Yes. We use
this to identify your PC and your ISP, as well as to help us
diagnose any problems you may encounter with our server. IP
addresses are not linked to any personally identifiable
information.
Why does MGA
Web Productions need my personal Information?
We use your
name, email address, phone number, mailing address and credit
card information to process your orders and/or to notify you if
you if there is a question about your order. Unlike many
companies, we keep your information private and do not sell any
information about our customers to a third party. This
information is stored in a secure database, and is only
accessible to MGA Web Productions employees with proper
clearance.
What is your
credit card fraud policy?
In the
unlikely event that you experience unauthorized use of your
credit card, promptly report the fraudulent activity to your
credit card company. Under the Fair Credit Billing Act, you are
only liable for the first $50 of the fraudulent charges. Please
check with your credit card company to verify specific terms and
conditions. Please note that in most cases we will reimburse you
in full.
Will I
receive mail from MGA Web Productions?
We only send
information about our hot deals and specials to our customers
who find it useful. You can opt-out of receiving future
communications from us when you set up your account or by
updating your account information.
How safe is
it to shop online?
Today, the
Internet is actually the safest way of doing business with your
credit card. We have made it safer to use your credit card on
our site than it is to use it in more traditional ways, such as
in retail stores or restaurants.
What is SSL
and how does it protect my privacy?
We use Secure
Socket Layer (SSL) technology for mutual authentication, data
encryption and data integrity - all to ensure secure
transactions for our customers. SSL is the industry standard
security protocol to encode sensitive information, such as your
credit card number. SSL creates a shared digital key which only
lets the sender and the receiver of the transmission scramble or
unscramble information. To everyone else, even the servers
relaying the message, the SSL transmission is indecipherable.
SSL encryption can only be broken by intercepting the encrypted
message, recording it, and using a computer to try every
possible combination until the key is cracked. Most keys range
from 40 to 1,024 digits long...as you can imagine, the number of
possible combinations can be into the billions and beyond!
Ok, so how
about encryption?
Encryption is
based on the mathematical scrambling and unscrambling of
messages. The type of encryption we use assigns two keys - one
is a public key and one is a private key. When you send us a
message, you use our public key to encrypt your message. Once we
receive your encrypted message, we use the private key to decode
it. The same key cannot both encrypt and decrypt information.
So, information encrypted using the private key can only be
decrypted using the public key, and vice versa - ensuring the
security of your information.
I've heard a
lot about Secure Sites. What does that mean?
Before
completing any transaction on a website, you should make sure it
is a Secure Site. Being on a Secure Site means you are connected
under the cloak of SSL security. You can tell if you are on a
Secure Site if you see a padlock or key somewhere along the
bottom of your browser's window. If the lock is closed or if the
key is unbroken, you are dealing with a Secure Site.
What are
cookies and how do they affect my privacy?
Simply put, a
"cookie" is a small file that serves as an identifier
stored on your machine. Although they are not required, we use
cookies to make web shopping easier for you and to make sure
that commissions are paid to our members correctly.
What if I
still do not feel my online transaction is secure?
We will be
happy to assist you with your purchase over the phone at
1-229-227-6629.
Our site does contain
links to other sites. MGA
Web Productions is
not responsible for the privacy practices or the content of such
websites. If you have any additional questions about our privacy
practices, please contact
webmaster@mgaweb.com |